Privacy Policy

Last Udpated Date: 03-10-2025

This Privacy Policy explains how Deskflow Systems Private limited ("we", "us", or "our") collects, uses, discloses, and protects information in connection with your use of Deskflow Systems Private limited (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Introduction

At Deskflow Systems Private limited, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we handle your information when you use Deskflow Systems Private limited.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, company name, billing details.
• Business Data: Customer contact details, CRM entries, uploaded files.
• Technical and Usage Data: IP address, browser type, device info, usage logs.

3. How We Use Your Information

We use the collected information to:

• Provide and operate the CRM service
• Create and manage your account
• Send important updates and notifications
• Improve our services and user experience
• Ensure the security of your data
• Comply with legal obligations

4. Sharing and Disclosure of Information

We do not sell or rent your data. We may share your information with:

• Trusted third-party service providers working on our behalf
• Authorities or regulators as required by law
• Parties involved in a business transfer (e.g., merger or acquisition)

5. Data Security

We implement strong security measures, including:

• Data encryption in transit and at rest
• Access controls and authentication
• Regular security audits and updates
• Data backups for business continuity

6. Data Retention

We retain your data as long as necessary for business and legal purposes. You may request deletion by contacting us at support@deskflowcrm.com.

7. Your Rights

You may request the following at any time:

• Access to your data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Withdrawal of consent (where applicable)

8. Cookies and Tracking Technologies

We use cookies and similar tools to enhance functionality and analyze usage. You may manage your cookie preferences through your browser settings.

9. International Data Transfers

If you access our services outside India, your data may be transferred and processed in India or other countries. By using our service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this policy periodically. Revisions will be posted on this page with a new effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Deskflow Systems Private limited
Aqua Coral, Office 310, Near Katariya Circle,
2nd Ring Road, Rajkot 360005, Gujarat, India
Phone: +91 81600 02447
Email: support@deskflowcrm.com