Automate Voice Calls with AI Call Agents
Configure custom voice bots to answer customer calls, run automated AI support prompts, and connect with external API systems.
- Welcome greetings
- Prompt instruction training
- Speech function actions
Voice Agent Capabilities
Core WhatsApp voice calling features supported in your configuration panel.
AI Knowledge Training
Train your voice agent with system instructions and custom prompts to answer client inquiries contextually.
Example: Restaurant agent answering menu availability and reservations.
Voice & Speech Engines
Integrate ElevenLabs and OpenAI voices to convert client speech to text and read back natural vocal replies.
Example: Converting incoming calls to text and speaking responses back.
API Function Triggers
Trigger REST APIs when keywords are spoken, collecting required parameter inputs automatically.
Example: Triggering order status check when customer says 'status'.
Welcome & Hangup Config
Configure greetings when calls answer, and set keyword triggers to play farewells and disconnect calls.
Example: Auto disconnect when client says 'goodbye' or 'exit'.
Recordings & Transcripts
Store conversation transcripts and audio recording buffers dynamically for both user and agent.
Example: Exporting support conversation records for staff review.