WhatsApp Commerce

Turn WhatsApp into a Direct Storefront for Checkout

Showcase digital menus, synced stock categories, and details directly to clients inside DMs. Allow shoppers to browse, compile carts, and request automated secure billing links in 1-click.

Auto-sync inventories
Native Checkout Flow
Stripe & Razorpay ready

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Turn WhatsApp into a Direct Storefront for Checkout

USE CASES

Real-Time Catalog Integration Examples

See how top industries utilize synced digital catalogs on WhatsApp to convert conversations into sales instantly.

Instantly Sync Inventory & Checkout with Shopify

Retailers link their shop databases to automatically reflect pricing adjustments, inventory levels, and details on WhatsApp catalog profiles.

Customers browse collections inside their chat bubble.
Items added to cart compile into a native order summary format.
Checkout web link triggers on order placement for payment gateway integration.

Interactive Menu Ordering for Food Delivery

Restaurants and bakeries list categorized menus (Appetizers, Mains, Drinks) with descriptions. Customers select sizes, spice levels, or customizations before adding dishes.

Scan table QR codes to immediately pull up the WhatsApp menu.
Bot asks: 'Add spice customization?' list selection prompt.
Dispatches kitchen ticket directly to thermal printers on checkout.

Digital Service Catalogues for Consultants

Agencies, therapists, or business coaches showcase packages (1 Hour Consultation, Monthly Design Retainer, SEO Audit) directly on the dashboard.

Allows prospects to pick service packages without external scheduling links.
Integrates with CRM custom fields to trigger specific support routines.
Auto-routes tickets to dedicated account specialists upon checkout.

Catalog Capabilities

Everything You Need to Power Mobile Commerce

Meta Catalog Sync

Instantly sync existing products from Meta Business Manager or upload spreadsheet directories directly.

Dynamic Carts

Allow clients to pick multiple items, increment quantities, and submit complete orders without leaving the chat viewport.

Auto-Invoicing

Connect Stripe, Razorpay, or PayPal to automatically dispatch secure checkout links once items are compiled in the cart.

Inventory Alerts

Trigger automated out-of-stock messages or auto-hide catalog products whose database counts drop to zero.

FAQs

Questions about Catalog Integrations?

Yes, to use official WhatsApp product collections, you sync your products to Meta Catalog Manager. The Deskflow CRM app simplifies this by giving you a direct API linkage to upload items from your local spreadsheet inventory in seconds.

Once the order checkout is compiled in chat, the bot triggers an automated Stripe, Razorpay, or PayPal payment transaction link. Once the customer completes the payment, the bot instantly dispatches a confirmation message and updates the order status.

Absolutely. When a customer adds items or checkout, it fires webhook signals that can trigger specific automation builders (like assigning tags, enrolling the contact in automated email flows, or routing them to human inbox specialists).